para : manu1a - Fenix323........
Para vuestras dudas si mirais los posts de las 3 ultimas paginas desde la 14 tendrais todas vuestras respuestas.
No obstante, Si os puede ayudar (es verdad que es un poco lioso al principio) os pongo el intercambio de mensajes en mi área de cliente de MEDIRECT para cerrar la Me12 y transferir capital + intereses hasta que pueda retirar la totalidad en Septiembre 2020. (Empezar por el 1) que esta al final....).
salu2
4) 24-09-2019 Dear Mr. xxxxxxxxx,
Thank you for your message.
Your instructions have been noted and will be processed accordingly on the 23rd September 2020.
We remain at your disposal should you require further assistance.
Kind Regards,
Customer Service Team
3) 23-09-2019 Mr. xxxxxxxx wrote:
Good morning,
Thank you for your quick answer.
I have just done the withdrawal from my Me12 account to my saving account for the FULL amount available (xxxxxxx.67€).
Following your instructions, I ´d like you to close my Me12 account AND please transfer any accrued interest, upon closure, to my Saving account.
I hope I did it in the right way and remain available should you require anything more relative to this operation.
Kind Regards,
2) 22-09-2019 Customer Service wrote:
Dear Mr xxxxxxxxxxx
Thank you for your message.
In order to close the ME12 account kindly follow the below steps to first place the notice:
- Transfers/Statements
- Me Withdrawals
- Enter the amount and choose the beneficiary account which can be your savings account
When you have placed the notice, kindly send us a secure message instructing us to close your ME12 account. Please indicate the account in which we shall transfer any accrued interest, upon closure, which can also be your savings account. Kindly note that interest will continue to accumulate at 1.75% until the 13th September 2020. From the 13th September 2020 onwards, the rate of 1% will apply. We hope this information is helpful and remain available should you require further assistance.
Kind Regards, Customer Service Team
1) 20-09-2019 wrote: Mr. xxxxxxxxxxxx,
Good morning,
Please close my Me12 account according to the change of interests rate. Or do I have to do it by myself?
In this case could you please confirm the way to do it:
Could it be: >>Transfers/statements>>ME withdrawals>> Amount to withdraw (? The total amount which is in this account right now?) >> Beneficiary account?(my Saving account?)
If I understood well, the money will continue to generate interests at the former rate (1,75%) during one year from the 13 of September 2019? And will be avaible, for me, from the 20 September 2020 (today more 1 year?
Kinds regards